Recent Posts

When Frozen Pipes Burst, Now What?

2/11/2021 (Permalink)

A frozen water pipe that has burst A frozen water line that froze and split causing a leak

Sub zero temps have hit most of Michigan the last few weeks and with the bitter cold, it also brings freezing water lines. We see losses occur most of the time with second homes, cottages and maybe a vacant home that is for sale. It doesn’t take long for a pipe to freeze, then have a rapid warm up to thaw the pipe and unfortunately find out that it broke. Some times it can be as small as a pin hole that has had water dripping constantly or could be gushing water once it thaws. No matter the size, the damage it can be extensive if not found and taken care of in a timely matter.
Picture this, you walk into your cottage and find that you had a frozen pipe and it burst, what do you do now ?

1) Find the main water line and turn it off

2) Call SERVPRO of Mt Pleasant, Clare and Houghton Lake at 989-775-5065

3 Get in touch with a plumber and have them look over all your pipes to make sure there are no other broken pipes

What is in your ready plan

1/27/2021 (Permalink)

Emergency Ready Profile Emergency Ready Profile

Many businesses have some sort of plan in place to give them and their employees an outline of what to do in case of a catastrophic event such as a tornado, hurricane, fires,etc. But does your business have something it’s plan for a failed pipe, or backed up sewer line,etc. Companies do not think of these things and are typically the items we do see. 
SERVPRO of Mt Pleasant ,Clare and Houghton Lake can help provide this FREE plan for you. With our Emergency Ready Profile ( ERP) we will gather all the information needed and keep it in our file so when an event does happen we are already prepared with all important information needed. This allows us to get into your business faster and able to get it cleaned up and LIKE IT NEVER EVEN HAPPENED. 
Call 989-775-5065 or visit us at to set up a time for your Emergency Ready Profile 

Are you using the latest technology to disinfect

1/20/2021 (Permalink)

Electrostatic SERVPRO Tech disinfecting with an electrostatic sprayer.

The past year we have all learned new ways to clean and disinfect, how often it should be done, how long it can take and how expensive it can be. Viruses can live on hard surfaces for days and be easily transmitted. 
With many of our businesses and schools opening back up, more and more people will be coming through the doors and the chances for viruses to spread will also rise. Do you have a plan? How often will you disinfect? How often can you disinfect? How much will this cost?  SERVPRO of Mt Pleasant, Clare & Houghton Lake can help you with all of these questions. We use an electrostatic sprayer that allows us to disinfect more area in less time with less product. How the electrostatic sprayer works is that when the disinfectant exits the sprayer, it does so with a positive charge. The disinfecting agent is now attracted to all negative surfaces and will spread around all visible areas. When the positively charged disinfecting agent droplets come in contact with each other, it naturally moves away from each other creating the spread of the disinfecting agent, covering more area and creating a more uniformed application. We use EPA approved disinfectants that are used in the restaurant and medical fields and our customers can be back in the area that was sprayed within 10 minutes. Because of this new and effective technology, many businesses are adding this to their readiness and cleaning guidelines. It is very important that when using this that the individuals that are spraying are highly trained and compliant with the Centers For Disease Control guidelines.  Call SERVPRO at 989-775-5065 or visit us at to set up your readiness and cleaning plan

Icicles, a beautiful winter sight or a sign of damage

1/19/2021 (Permalink)

Icicles are a sign that winter is here, they are nice to see but is it also a sign of potential damage?

Once you see icicles forming this could be a sign that ice dams are forming and can lead to further damage if not taken care of quickly. 

Ice dams form because there is not adequate insulation in the attic. The warm air tries to escape through the roof and begins to melt the snow, as the water makes its way down to the edge of the roof it freezes causing an ice dam. We also see ice dams form when there is drastic temperature change from cold to warm and back to cold. The ice can damage gutters, shingles, and cause water damage in your house. Water can enter through your walls, into your insulation and if left long enough can cause microbial growth.

If you notice water damage call your local experts of Mt. Pleasant, Clare and Houghton Lake SERVPRO at 989-775-5056 or visit us at 

Categories of Water Damage

5/1/2019 (Permalink)

Water damage wicking up the drywall after a sump pump failure.

You may have had a small roof or plumbing leak.  A bath tub overflow.  A ruptured water heater.  Or major storm flooding.

The amount of water is only part of the water-damage equation.  The potential for deterioration and the extent of drying measures also depend on the rate of soak-in, the duration of exposure, and the rate of evaporation.  And those in turn depend on the area and type of materials affected.

When moisture lingers for more than a day carpet, furniture, and building surfaces typically develop mold.  Soon drywall swells and crumbles, wood swells, warps, and splits.  Metals corrode.  And given time even concrete weakens.  So damage can range from minor discoloration all the way to structural problems.  With SERVPRO the emphasis is on prevention and mitigation.  Problems can become significant within 24-72 hours, so our focus is on getting things significantly dryer if not completely dry within that time frame.

IICRC Classes of Water Damage

The ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration is the gold-standard for the cleaning and restoration industry.  It presents practical guidelines and procedures based on science and extensive experience.  We talked about their categories of health hazards and the needs for surface cleaning and disinfecting before.  Let’s now cover the degrees of leaks, spills, and water intrusions and their potential for damage.  The IICRC divides them into four “classes.”  It doesn’t giving any specific amounts of water as many other variables go into determining the proper water restoration measures.

Class 1

This class involves the least amount of water.  It’s defined as affecting only part of a single room, with minimal wet carpet and affecting only low-permeable materials such as plywood and concrete sub-flooring.  Resulting from things such a roof leak and rowdy kids in the bath tub, there’s minimal absorption and little moisture remaining after bulk water removal.  So after mopping and blotting a natural slow rate of evaporation may be acceptable.  Lifting carpet speeds drying and lets you determine if the sub-floor is excessively damp.

Class 2

Here there’s more water, and more gets absorbed by building materials.  It’s defined as affecting an entire room or resulting in large areas of wet carpet, with water wicking upwards in walls at least 1 foot (but less than 2 feet) and moisture reaching structural materials.  Class 2 water intrusions require bulk water removal, surface water extraction, and dehumidification for faster evaporation.

Class 3

With the most water and greatest absorption involved, Class 3 water restoration requires the fastest evaporation to head off deterioration.  It’s defined as having flooring, sub-flooring, walls, and insulation saturated.  With a source above the ceiling, that may be saturated as well.  Advanced drying and dehumification methods via specialized equipment are critical.

Class 4

This last class is a special situation, typically the result of heavy natural flooding.  There’s been enough water and time to saturate materials such as stone, concrete, brick, and hardwood.  Highly aggressive methods to maintain very low specific humidity for longer periods than usual are required.  Or the affected rooms may be considered a total loss if the structure has been severely compromised.

 If you find yourself in need of a Certified Restoration Service to see our crew click here SERVPRO of Mount Pleasant, Clare and Houghton Lake are only a phone call away. We have a Representative available 24/7 to  assist you in your time of crisis. Contact us @ 989-775-5065.

Hurricane Florence hits Topsail Island

4/30/2019 (Permalink)

Walls destroyed by hurricane Florence

SERVPRO of MountPleasant, Clare & Houghton Lake specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Topsail Island, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,950 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 


Are you seeing signs of mold in your home or business?

4/29/2019 (Permalink)

Mold found behind a shower surround.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today

SERVPRO of Mt. Pleasant, Clare, & Houghton Lake

Mt. Pleasant, Clare & Houghton Lake 24 Hour Emergency Water Damage Service

4/24/2019 (Permalink)

The crew here at SERVPRO of Mt.Pleasant, Clare, & Houghton Lake

SERVPRO of Mt. Pleasant, Clare, & Houghton Lake is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - Mt. Pleasant, Clare, & Houghton Lake (989)802-9126

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mt. Pleasant, Clare, & Houghton Lake has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Not All Water Damage Is Created Equal

4/28/2018 (Permalink)

How many of you remember as a kid playing in or around storm water drains or roadside ditches? It was fun, right? While you may have enjoyed splashing around in the waters, you might not realize that storm water like this may actually be contaminated with raw sewage, dangerous chemicals, or harmful bacteria and viruses capable of transmitting dangerous diseases to you.

In this same way, the harmful water that invades your home following a broken pipe, clogged toilet overflow, leaking dishwasher, overflowing washing machines, leaky roofs, or even foundation crack can be harmful.

Restoration Depends on Water Type

Specific steps must be taken to reduce property destruction, depending on the type of water damage. According to the Institution of Inspection Cleaning and Restoration Certification  (IICRC), who sets the standards for the cleaning industry and water damage restoration training, there are three levels or types of water involved in damages. They include:

Category 1: Clean water

This water damage is from sanitary sources, such as an overflowing sink or tub, burst water pipes, failed supply lines to appliances, drinking fountains, or vertical falling rainwater.

Category 2: Grey water 

This water is from sources that could make you uncomfortable or ill if ingested. Washing machine, dishwasher, or urine-tainted toilet overflows belong in this category.

Category 3: Black water

This is the worst classification of water and could cause severe illness if ingested. Sewer backups, flooded rivers, feces-tainted toilet overflows, or stagnant liquid that has bacterial growth are all examples of black water.

Let the Experts Save Your Home and Belongings

Seeping water damage is progressive, pervasive and can mean valuable objects or keepsakes may become permanently damaged. The professionals you find at a local SERVPRO are trained on how to handle the various types of water damage. Once they arrive on the scene at a home or business, they quickly assess the situation and start the restoration process in these three areas:

  • Aggressive cleaning: Wall cavities and other surfaces are pressure washed with a detergent solution. Salvageable materials are flushed and thoroughly disinfected.
  • Moisture detection: Not all water damage is visible to the naked eye. Water trapped in structural cavities may require sophisticated detection equipment to mitigate odors, prevent mold growth and minimize structural damage.
  • Rapid Structural Drying: Mold begins growing on soggy surfaces within only 24 to 48 hours. Rapid drying, all the way down to the building’s substructure, is necessary to restore pre-flood conditions.

After your home floods, you may think your home and its contents are beyond hope, but many of your furnishings and belongings can be restored. With SERVPRO Of Mt.Pleasant, Clare and Houghton Lake's help, your flooded home can be cleaned up, dried out, rebuilt, and reoccupied sooner than you think.

If you find yourself dealing with water damage contact SERVPRO of Mt.Pleasant, Clare and Houghton Lake @ 989-775-5065 24/7 one of representatives are standing by. 

Spring Time Means it's The Start of The Rainy Season.

4/28/2018 (Permalink)

Spring is finally here. Flowers are starting to bloom, but it also means it’s the start of the rainy season. While the spring can bring welcome relief after the long winter months, flooding is a real concern for homeowners. You don’t need to live in a flood zone to fall victim to flooding. It’s best for everyone to be prepared in case the worst happens.

While those in flood zones are more likely to experience some level of flooding, the reality is that it could occur anywhere. Changes in the area could create flood zones in areas that were deemed safe in the past and major weather storms could cause severe flooding that extends into zones that aren’t used to experiencing the flooding.

All homeowners should take the time to make sure they’re prepared just in case anything happens. It’s important for them to make sure they understand what can be done to prevent serious flood damage inside homes and to protect their belongings from these issues. Along with this, they’ll want to make sure they can prevent as much damage as possible to protect their family from safety issues that could occur if the home is flooded.

 Know Your Risk Before Spring Begins 

Even though a homeowner might have checked to see if they were in a flood zone when they initially bought the home and purchased homeowner’s insurance, it’s a good idea to recheck this occasionally. Flood zones can and do change. With growing cities, the arrangement of new homes and businesses could lead to a change in the areas that might be considered flood zones and could lead to more flood zones being created. Homeowners should make sure they know whether their home is now in a flood zone to ensure they can take the proper precautions if anything has changed since they bought the home.

Homeowners will also want to make sure they check the expected flood levels. This will give them a better indication of how high the flood waters could get in their home, so they can make sure anything important is above this level. Many homeowners will want to have their furnace, water heater, and other equipment inside the home placed above this level to minimize damages if flooding does occur.

 Prepare with Building Supplies and Sandbags

 Sandbags can often be obtained nearby when there is the potential for a flood, but the lines to obtain sandbags can be long and the amount a family can take for their home may be limited. Homeowners can keep their own sandbags on hand to use if there is a threat of flooding in their area. The sandbags should be placed where needed to help keep flood waters from getting into the home when there is a chance of flooding.

Along with purchasing and preparing sandbags, homeowners can purchase building supplies to keep on hand. It’s a good idea to secure these up and out of the way in case flooding does occur. Having a few stud boards, plywood boards, tarps, nails and more on hand can help with emergency repairs if there is the potential for flooding or help create a way to protect some of the items in the home from damage. Additionally, there could be a shortage of building supplies in the immediate aftermath of the flood, so having these supplies on hand could lead to faster repairs if anything is damaged.

 Keep Important Documents and Irreplaceable Items Above Flood Levels

 Homeowners who know their flood levels will want to prepare by placing any irreplaceable documents or items in boxes that can protect them. These boxes should be placed above the potential flood levels but should be easy to grab in case of an evacuation. This will help homeowners ensure identifications, passports, deeds, insurance documents, and more are both safe from the flood and easily accessible if a flood does impact the home or an evacuation is necessary.

 Prepare an Emergency Plan in Case Flooding Occurs

 Families should always have a plan in place to deal with potential natural disasters, and flooding is no exception. Even if the home is in an area that is not likely to flood, parents will want to speak with their children about what could happen in a flood, what they should do, and how they can stay safe. This should include how to prevent injuries or illnesses from contaminated flood water as well as what to do if an evacuation is needed and what should be grabbed from the home if they need to evacuate.

 Act Fast to Minimize Damage After a Flood

 If a home is impacted by a flood, the first step will be to assess the damage and remove all water from the home. This can be done by SERVPRO to ensure it’s done properly. At this point, the homeowner will want to start removing anything damaged from the home and repairing anything that needs to be repaired. Flood waters, even after the majority is removed from the home, could cause mold growth because of the water that was inside the home and that soaked into the building materials.

The faster the home is repaired, the lower the chance for mold to grow. Additionally, the damage from the water won’t have the chance to spread to more areas of the home if it’s removed as quickly as possible. The emergency building supplies purchased before the chance of flooding could help the homeowner repair their home faster and enable them to minimize the potential damage that could occur while they wait for help with larger repairs.

Spring can be the start of beautiful weather and a welcome change from the dreary winter, but it can also bring significant flooding to many areas. Homeowners can use these tips to ensure they’re prepared for flooding and know how to protect their home, belongings, and family from any potential floods. Start preparing your home today to ensure you and your family are as safe as possible in case anything happens.

If you find yourself in the need of a Water Restoration Company, SERVPRO of MT.Pleasant,Clare and Houghton Lake are here to assists you 24/7. Simply call 989-775-5065 and one of our Representatives will be glad to help.